We're Sorry to See You Go
If you're considering ending your service with us, we’d like to take a moment to say thank you — and to ask for one small favor: please don’t hesitate to reach out to our support team first.
We’re dedicated to delivering an exceptional experience, and we can’t fix what we don’t know. Your feedback is one of the most valuable tools we have to improve our services and grow as a company.
If you’re willing, we’d greatly appreciate the opportunity to resolve any issues before you proceed with cancellation.
Still Want to Cancel?
If you’ve decided to move forward, please follow the steps below:
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Log in to your account at www.imperiumhosting.net.
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From the homepage, hover over "Services" in the top navigation bar.
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Click "My Services" from the dropdown menu.
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Find and select the service you'd like to cancel from your list of active products.
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On the service details page, click the "Request Cancellation" button located beneath the service name.
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Fill out the required information and provide as much feedback as you're comfortable sharing.
Your insight helps us improve, and we genuinely appreciate the time you've spent with us. If you ever need a dedicated game server in the future, know that you’ll always have a friend in the hosting industry with Imperium Hosting.
